Huntington Beach Dodge
Will not honor warranty on transmission problems at 45,000 miles

Hello,

On 1/16 I took my 2005 Dodge Ram 1500 with 45,000
miles to Huntington Beach Dodge. The transmission was causing my truck
to lung forward and/or stall when coming to a stop. Grinding going into
reverse and problems downshifting properly. It is to my knowledge that
these transmissions from several legitimate sources have issues at low
mileage, my problems being some of them. My sources also informed me
that when I take my truck to the dealer to cover this problem under my
$1,800 extended factory warranty, that they would make some
excuse/diagnosis and insist it just needs to be serviced at a cost to me
of $283.83 which they did and I paid! My invoice shows that they did a
75,000 mile service on a vehicle that only has 45,000 miles. Why,
because they tried to flush the contaminates, compromising the other
transmission functions from the deteriorating converter which is only a
band-Ade fix to a warranty issue that I had to pay for.

Now on 2/18 I took my truck back to Huntington Dodge because
my transmission is again grinding before finding reverse, and makes a
loud clunking noise going in and out of any gear including park and
neutral positions. Now they are trying to say there is absolutely
nothing wrong and charge me $129.95 diagnostic fee on a truck under
warranty before they release my vehicle. Please HELP!!!

Steve Forrai

Company: Huntington Beach Dodge
Country: USA
State: California
City: Huntington Beach
Address: 16701 beach boulevard
Phone: 7148413999

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