Suntrup West County BMW
Dealing with the service department is the absolute worst

Cars & Transport

Coping with the support division may be the overall worst. We decreased our vehicle off on Friday night and published 2 problems about the cover. Both of the problems ought to be have included in the guarantee based on Ron per a telephone call earlier within the week. I acquired a phone at 2:00 stating one problem isn't covered-but will definitely cost $300 to repair. I called back and requested concerning the additional problem also it was not looked over since " he could not read what was created." I've a mobile phone. The vehicle was bought 4 years back for over $50,000.incredible how guarantee products they cannot read but billable products could be read.


Company: Suntrup West County BMW
Country: USA
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