Emirates
Unprofessional and Rude

Among the toughest customer support actually...

Air stewards were therefore rude, they actually named my 24 months old child FRUSTRATING when she was having fun with the distant and was inadvertently pushing the team switch. He was getting the distant vigorously from my childis palm and was attempting to maintain the distant within the sofa in the front seat. Our child began crying and was attempting to take the distant but he wasn't allowing her. I had been resting and my spouse was half sleeping with six months old toddler within the panel (we weren't supplied Bassinet chair despite we required a lot of occasions. We were actually versatile using the dates-but no). He was achieving my daughter over my spouse and toddler on her panel as my spouse is resting in section chair and my child was in another of middle chairs. He woke all of US up and was producing sound before all guests. It had been so uncomfortable.

In poor to Dubai trip, we weren't provided Bassinet, they originally provided free chairs once we offered for following day flight they required the present back and let's travel on a single flight stating chair beside us is vacant but later which was stuffed too. Sent customer support a lot of occasions but no response for greater than a month, later they responded stating they're NOT in violation of any agreement. Lastly after I got discouraged and named them, after hearing anything contact fallen very first time, named them back again, informed the entire tale again, after hearing anything she stated NOT my division and offered exactly the same E-Mail identification that I've sent before. (Fathima was her title). After I stated stop my seats, used to donot wish to travel emirates anymore, She was stating that they'll stop the tickets but won't get any reimbursement. Why the heck might I stop the seats? I will may as well examining and just not table.

Heck together, I also believe they're really racial with Indians. We employed a-porter @ Dubai airport and were standing within the point with my loved ones. There is no body forward and that I was the following in line, some man using the turban simply arrived, he was joined before which woman was yelling in the porter to try various other line.

I actually asked for boss in the table, he offered me a email in notice to load and publish towards the team alternatively stating Boss isn't below. There is no courtesy whatsoever in his conduct. I'd prefer to state this if you should be shameless 'fly emirates'. I'm never gonna fly emirates in my own existence and or might I allow my loved ones/parents/great parents/cousins/friends to fly emirates

Company: Emirates
Country: USA
State: California

  <     >