NTB-National Tire and Battery
Alfred Harris - Store Manager Deception for the lack of knowlege

On 11/09 I brought my car to The Ntb Store in Bedfford, Ohio. I was charged $59.99 for a brake Fluid Exchange because a new Master Cylinder was installed on my car also.

Today, 02/13, my brakes did not work as I pressed them to stop my car at a traffic intersection. I had to jump the curb to stop my car abruptly. I pulled my car into a Muffler shop that was down the street from where I ran off the road to avoid a collision.

The mechanic put my car on a lift in the garage and told me the brakes were never bled and that was why I had no brake pressure. The brakes were not bled at Ntb in November 9th. Because if Ntb had bled the brake system after exchanginging the old brake fluid for new fluid the car would have shown signs of the bleeders on the wheels of being loosened and they were not. The spongy feeling I had in November was all I had and The past 3 days of driving in hazordous weather I could have been injured or worse. I tried talking to the NTB Store Manager to no avail.
I guess if you dont know what to look foir people are easily decieved by Repair shops that you entrust your automobile and your safety to. Shame on you!!!

How do you sleep at night??? L at Bedford, Ohio

Company: NTB-National Tire and Battery
Country: USA
State: Ohio
City: Bedford
Address: 21250 Rockside Rd
Phone: 2164754655
Site: ntb.com

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