Just Suspension
All they want is your money

I ordered a set of shocks from these guys on eBay and received three a week later. Emailed them and they said the fourth was on the way from the factory and would receive tracking info.

I patiently waited and didn't hear from them for two weeks.
I then opened a paypal dispute. They offered me less than a fourth of what I paid to "reimburse me" a strut.
I asked for the price of one strut locally so I didn't have to wait any longer than the 3 weeks they had already put me off. They came back with the original offer of less than one strut. I took the refund and bought it locally.
Thanks for the poor customer service, lack of promised communication and not even an apology for the inexcusable delay.

And Ive never heard a single word from you aside from the reply to my negative feedback saying I should be happy that I was refunded the price of the one strut I received, which incidentally my vehicle came equipped with four struts.

These guys also ripped my dad off a few years ago for a 400 dollar defective clutch saying that it didn't have a warranty when he could show in writing on their webpage that it did. Was never used, just put it in the car and was slipping.

I'm a member of several car clubs locally, work on cars for a living, and I plan to let as many people know as possible to stay away from these guys.

Company: Just Suspension
Country: USA
State: North Carolina
City: Denver
Address: 4723 Mountain Creek Avenue
Phone: 7048091269
Site: justsuspension.com

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