Sonic Electronix
Refund - never buy from them

Cars & Transport

I bought the car remote begin with Sonic Digital on 12/09. Our order quantity is 1349099 and 1349004 including products Viper 4704V ($209.99) and Xpresskit PKALL ($39.99) for my Acura 2010 RDX design.

I'd it mounted appropriately in my own vehicle nevertheless when anything was completed it had been no longer working the specialist attempted everything-even named Sonic Tech-Support; it ended up the system was faulty. Nothing was working. Ultimately the specialist had uninstall anything since item has flaws inside it and go back in my experience.

I called Sonic plus they supplied me RMA # 85040. I've delivered all items back via advantages as led by Sonic used to do not realize that Sonic just supplied me one product RMA number that was for Xpresskit PKALL ($39.99) however in truth there is two products. I came across that out after I named 1/11 to make sure my credit was prepared before I reorder a different one. Till then Sonic never named me to consult me what occurred with this specific purchase, I also described this to Tim who subsequently explained to hold back a couple of days within the mean-time, I will reorder a different one. And so I did. I purchased the 5904 $364.98. They supplied me the incorrect brands, with wrong weight onto it.in this discussion Tim set records within the program to link another RMA # together to make sure complete credit is likely to be released RMA # 86748 Viper 4704V ($209.99). Today it’s 1/17 – Tim informs me they didn't obtain anything, that will be difficult to think when they declare not all components were delivered how might they've actually prepared a credit? I also talked to some Justin who stated he can’t do something about this, that I ought to have my vehicle examined make certain it’s not there. With this specific evening I lost a whole evening awaiting about the telephone to talk to somebody, and visited the seller plus they assured me nothing is within the vehicle. While I’ve been stating all-along anything was delivered. I quit a note for Justin, Tim and Nathan’s assistant so that as of today 1/20 I've not obtained any call-back, Excellent customer support. I also informed Justin, if this is the way the organization cons clients and never supply credit then that's dishonest. Nevertheless haven't seen from anybody. I'd not deploy this new device until my credit is prepared, if this-not solved then I'll absolutely document a to BBB, aswell customer complaint panel. This isn't the way you handle clients.

I'd like my complete credit from Sonic for quantity of $249.98. Connect documents are files for evidence of buy and RMA #’S for credit from Sonic. I've outlined in orange in products what I buy and RMA #’S for credit from Sonic.

They'll not return me, simply because they did not get the mind, that will be not the case... Anything was delivered back., What I actually donot realize is just why might i buy a different one. They called me a liar... I'll connect emails... Regarding the way the boss talks to some client... He stands behind the thiefs that work-in his organization...


Company: Sonic Electronix
Country: USA
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