Jack williams tire & auto service centers
Jack williams ire center valve cover gasket was replaced, then blew after 1500 miles told me work guarantee isnt tranferable! Cost me $950!

I recently bought a pre-owned car from a dealership in which jack williams auto & tire center in moosic pennsylvania did some mechanical work on the car prior to me purchasing it (7 days prior). I was shown a work order for the items that were changed. I also have the copy. The valve cover gasket on this car was replaced at a cost of around $250. Ive been driving my pre-owned car for around 5 months and put roughly 1500 miles on her. When i noticed smoke pouring out from underneath my hood and the smell of burning oil. I immediately brought it into the nearest shop i could find, where it got looked at and the next day they get back to me and tell me my valve cover gasket is leaking onto my exhaust manifold and my oil filter housing. I had to get this work done since i couldn't drive the car in that condition. Which costs me around $950 parts and labor. Because of not only the valve cover gasket but also the leaking valve cover leaked onto the oil filter housing gasket and deformed it and that also had to be changed also i was told. I contacted the dealer i bought the car from to ask for the work order from the shop they got the work done from. And i contacted jack williams costumer service to tell them of this problem. They told me theyd get back to me after they would take it up with their manager. After a week they email me to tell me that the guarantee on their work is non-tranferable. So wait? I bought the car from the dealership who had the work done. So that means whoever bought this car the work isnt guaranteed after the car is bought off the lot? This was a pre-owned certified dealership by the way. Simply stating that the work done to this car is only guaranteed while test driving this car prior to buying? This is such a scam. A valve cover gasket lasts alot longer than 1500 miles. Its obvious that the valve cover gasket that was replaced was installed incorrectly and also cause the oil filter housing was damaged cause of their imcompetence. Ive been given the runaround by this company, who doesnt stand behind their technicians and their work. Ive very dissapointed in them and their integrity.

Company: Jack williams tire & auto service centers
Country: USA
Address: 3726 birney ave moosic pa 18505
Phone: 18008335051
Site: jackwilliams.com

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