LED Outiftters
Very Poor Customer Service

I bought my husband a Mini LED lightbar for his truck from this company. I mistakenly ordered the wrong color light. When the package arrived there was no packing slip inside or return label. I tried calling the company several times and left several messages as well as sent an email. There was no response, and when I did get an actual person he was very short with me, rude, as if I was bothering him. I sent a letter back with the light I needed to exchange. I also had to pay for the shipping to ship it back to this company.

This was supposed to be a Christmas present, and the light was sent back to the company before Christmas and I have yet to see the light or any money back for the purchase. I called this company the other day and imagine that I got an answering machine. I left a message basically asking where the light is and asked to either get a my money back or the light I ordered. Again shockingly, NOT, I have not heard back from them. I will never order from this Not customer friendly business again! I hope that I get my money back if I don't get the light. I spent over $350.

Company: LED Outiftters
Country: USA
Phone: 18778085337
Site: ledoutfitters.com

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