County Imports
Info@countyimports.com order a x-mas present 4 my son, received it on 12/20 had it put 2gether on 12/21, found out the the atv was the wrong 1, contacted the county imports, told me the need pictures, send them by email 2 j internet
- 01-08-2012
- 57
Order a ATV 4 my son on 12/16, set 2 b delivered on 12/20, received the ATV, had it assembled. When the shop was assembling ATV, called COUNTY IMPORTS spoke w / JR, wanted me 2 send photo of the ATV by email. Called back spoke w / Justin who told me that they did recive the photos that I did receive the wrong 1. Justin then told me that he would straiten this out, he was going 2 check they warehouse 2 c what happen, later told me that they were out of stock & the warehouse just sent us what they had, i stated they should have called 2 let me know they where out of stock, not just send whatever this was a X-MAS gift. Justin then stated that the could check they warehouse 2 c want they had similar 2 the 1 I had order, then I told them that could replace it w / the 1 I email them a photo of. Then he told me that he would follow up w / me after he check the inventory. Later told me that it would b after X-MAS b4 they could send sent us the replacement or refund the money.
Company: County Imports
Country: USA
Address: 2425 CAMP ST CARROLLTON TX 75006
Phone: 8778685828