Santander
Total loss vehicle balance sold to debt collector instead of charged off

Cars & Transport

I purchased a Suzuki Forenza in 2007 with the financing of Triad Financial. In the spring of I started receiving statements from Santander as they bought the loan from Triad Financial. In December of I was involved in an auto accident, in which I was not at fault. I filed a police report, which was forwarded to my insurance company. The insurance adjuster for my company declared the vehicle a total loss and paid $6,143 directly to Santander, leaving a balance of over eight thousand dollars.

Since I didn't have GAP insurance and couldn't afford to pay the balance, Santander told me the balance would be charged off. I just received a letter from a debt collecting agency, which lists Triad and states I owe the debt collecting agency the remaining balance. I believe they paid a few cents on the dollar to buy the loan, so I sent a certified letter asking them to not pursue the matter. I also asked them not to contact friends of mine, family members, my place of employment or any other associations I have regarding this matter. I also asked them to not contact me in any way unless they are informing me they are not pursuing the matter.

I cannot afford to pay over $8,000 for a vehicle that is a total loss. Should I seek legal counsel?


Company: Santander
Country: USA
State: Texas
City: Fort Worth
Phone: 8882224227
Site: santanderconsumerusa.com
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