Santander USA, Triad Financial Services loans
Santander USA who has purchased Triad Financial Services loans Inaccuratly Reporting Loan Paid off in full with Triad as suddenly 30 days past due

In mid-October I contacted Triad and obtained a 10-day pay off quote. Payment was sent express mail within 2 calendar days, and I followed up on both their website and with Experian to confirm that loan was accurately reported as paid in full and closed. Today, I received an alert from Experian. Santander USA is reporting that I am past due for the month of December for 30 days for an amount almost twice what my monthly payment on my old loan was. I had never heard of this company and assumed it was fraud. I googled the company, and found it had bought Triad's loan portfolio. When I call their phone number, its too late to speak with a rep. I can only get a recorded message on my old account. They say my pay off amount is $0.00. They are ruining the credit I worked so hard to improve. I have never received a single call from this company, nor have I received a letter telling me that the account was transferred. This company is attempting to rip off consumers. From other posts I have seen, they are playing this trick on many other former Triad customers, to the point of repossessing paid off autos. There needs to be a class action suit filed against them. It is ludicrous that they believe they can get away with such behavior.

Company: Santander USA, Triad Financial Services loans
Country: USA
Phone: 8882224227
Site: santanderconsumerusa.com

  <     >