Ntb
Customer and auto service

I went directly into get tires and positioning purchase 2 and positioning get 2 free. They stated one adjusting fan was caught, they place penitrating oil on, come again in 2 times-could not do positioning that was badly needed. Returned, today they discover all for are caught as well as in order to obtain positioning I want fresh internal and external tie-rods for 400 dollars. After 3 times wheels displaying unequal use since ball-joint were simply completed the week before. Required vehicle house and my spouse had them free within an hour. Required back and got positioning. They got the $ for positioning after I purchased the tires and obviously weren't likely to place any work into performing the positioning and attempted to create even more $ with tierod garbage. Everytime I named this shop once they got my $ they'd virtually no time for me personally in the future in (apart from the supervisor Tradition who's good). However one-night after I decreased in these were not hectic-I'd simply named and was informed I'd possess a 4 hour delay. NO BODY was there, these were standing around with nothing to complete. I never needed the brand new wheels n/e an position and was really annoyed they hook them up to after which found no positioning might be completed. That 1st evening used to do not need to drive-off using the fresh tires but was guaranteed no unequal wear-would occur in a couple of days or perhaps a week, these were also busy to complete the positioning that weekend and that I must return in a couple of days or attempt another shop they said. Unequal wear occurred from the period I got home plus they didn't care they explained there could be no unequal use in a couple of days. Therefore after investing 800 dollars and having tires with poor use about the top -I took benefit of the one month trip gaurantee and got various tires. Although there waiting one-night the table guy was about the telephone with another client and was mouthing silently 'I dont provide a treatment-shutup' and 'Lord' as somebody was relating there vehicle problem. I dislike to say this but he smelled like booze. Poor environment and support at NTB in Crestwood on Watson. Visit South Region-they've occasion and appear to treatment. Crestwood does not care and really should not need gotten my company.

Company: Ntb
Country: USA
State: Missouri
City: Crestwood

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