Shell Gas Station
Bad Customer Service/Manners

I perform several kilometers away as and that I usually visit a Layer Gas-Station (by-choice) versus different manufacturers. I visit this stop just about all the full time because it is Layer station near my work. I usually spend with my charge card in the stop, inside the shop, and never in the push as my lender has particularly directed me to move inside. Easily spend exterior, the stop may maintain $100-200 for every push, as well as the whole quantity obtained. The stop may contain the resources for 2-3 months. Our lender has specifically mentioned to pay for inside. Again, this isn't my very first time spending in the stop (that one). On 12/3, I stopped at station and lady (Birtukan) at counter would not accept my payment and stated they do not take my credit card. This really is obviously ridiculous because it isn't the very first time only at that stop or utilizing the same card. I've handled a man before who's good (not good or rude), natural. Nevertheless, this woman was combative with me and recommended i visit another stop as she wasn't likely to spend her time with me. She then cont. To dismiss me and began speaking in her vocabulary that will be finished undesirable. We're not in the center east on her to deal with clients in this way and talk their vocabulary to us. If this really is section of her tradition, then possibly she must work-in a location where they JUST support middle-eastern. Her support was therefore down, I chose to abandon and visit another stop (LOW-LAYER) outside. Following this encounter, I Have chose to allow it to be my own company NEVER TO visit another LAYER Gas-Station, particularly that one. And when I am out-of gas, i instead spend more to possess sent to me from another stop. Additionally, after I requested to obtain supervisor's title and #, she declined to provide me title and offered me a # wherever there's no solution, I had been unable to abandon a voice communication.

Company: Shell Gas Station
Country: USA
State: Virginia
City: Arlington

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