Sam's Club
Refused Flat Tire Repai

After finding a nail in the tread of my flat tire I pulled out the nail and installed a tire repair kit plug in the hole and filled the tire with air but it still had a slow leak. As a Sam's Club member I went to a local Sam's Club for my membership benefit of free flat tire repair service but they refused to fix the tire because I had put a plug in it. I told them just pull the plug out and then fix the small nail hole as if there never was a plug in it but they said they couldn't due to liability reasons and they told me it was illegal to use tire plugs to emergency repair a tire. I told them all automotive supply stores sell the plugs they can't be illegal. I left in a huff and called on several tire dealers who said they had no liability problems or otherwise with pulling the plug out and installing a patch on the inside of the tire to fix the slow leek. The Sam's Club folks I dealt with and the said policy are nonsense and a rip off.

Company: Sam's Club
Country: USA
State: Ohio
City: Warren
Address: 1040 Niles Cortland Road Southeast

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