Hertz Rent-a-car
Unauthorized Charge

I hired an automobile from Hertz included in an insurance state. I gave them the insurance info after I created the reservation and requested them to ensure it'd be charged straight to the insurance. They assured me that it'd. After I acquired the vehicle, I requested them again plus they again assured me it'd be strong charged. At the conclusion of the rental they explained to fall off the vehicle in the repair center plus they might choose it-up. They didn't provide me a bill. Your day after I decreased the vehicle down, Ben from Hertz named and stated he'd be getting my charge card. I discussed that which was not the contract and again offered him the insurance info. Then I named the insurance and also the broker there subsequently called Hertz immediately. Hertz wouldn't offer an bill to either me or even the insurance. I named Ben back and throughout the span of our discussion he hung-up on me (despite the fact that I had been being extremely polite). Fourteen days later they charged my charge card $139.91. The insurance wont pay me with no account and Hertz wont offer one.

Company: Hertz Rent-a-car
Country: USA
State: California
City: Livermore

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