Orbitz
Stealing money

Never use orbitz! They're taking peopleis cash.

In November I arranged a costly solution to India and needed to stop. Before canceling I questioned easily can use my solution at various other period. They stated I'd twelve months to make use of it and might just spend a cost variation. I called numerous occasions - and each time I had been provided the exact same info. 7 weeks later, I named to rebook. I had been - again - informed I'd until nov 11' to rebook. As soon as I had been used in the worldwide division to guide, I had been educated that I just had 6-month to make use of my available solution and had passed my contract. After-hours and hours about the telephone, they stated they'd deliver a reimbursement request towards the flight for 1 / 2 of the solution. On August 9th I obtained a contact stating the reimbursement demand was prepared at Orbitz and delivered to the flight. 3-month later - nevertheless no profit my banking account - I contact them simply to notice that the "e-mail" seeking a reimbursement was delivered to the flight on October 20th. They declare they delivered mean email on a single evening (that we never got). I requested to talk to the boss, and he or she was really rude, and didn't apologize. I never acquired an apology forgiving me the incorrect details about the rebooking standing. Orbitz is taking money.

Company: Orbitz
Country: USA

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