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Global Auto North Plainfield - 2nd Chance financing False Advertisement

I went onto a 'bad credit auto loan' website and filled out an application. Within 24 hours I received a phone call from Global Automall. The young lady that contacted me was Chrissy. She stated that they received our credit application and our loan has been pre-approved for $30K.

We questioned her further to make sure that it was legitimate. We wanted to make sure that since we already provided our SSN we did not have to go in and run another report. We did not want multiple hits on our credit report (for points reason, we could not afford to lose any). She stated that everything is all set and all we needed to do was make an appointment and pick out a car. I spent few hours on their website looking at their inventory and doing research on the internet to make sure that other drivers of the vehicles were satisfied with their car.

On Friday we received a follow up call from Marina wanting to make sure that we were going to attend our appointment that we made with Crissy. I explained that I will and even pointed out which vehicles we were interested in. I also explained at that time that we were not going to be able to stay at the dealership long (which was the primary reason we decided to submit the application on line first) due to having 3 small children. We were getting a babysitter and wanted to make sure that we not gone long.

Prior to leaving to the dealership, I realized that I received an email from Crissy. I attached it below for review. I printed it and took it with me.

When we arrived to the dealership, we walked around and checked out their inventory. Very large, but not a lot of used vehicle inventory as I would like. We finally walked in and asked a gentlemen if Crissy or Marina was available. The guy disappeared to the back after taking my name. I left for a few minutes since I left my cellphone in the car and asked my husband to wait. When I returned, they were not in sight. I walked around and finally saw my husband. He then quickly stated that a guy name 'Julian' was taking care of us. I then knew that something was up. We sat down and he pulls out a credit application and said for us to fill it out and sign it.

I pulled out my email and asked why did they say that we were approved, if our credit was not ran. He then without looking at me, looked straight at my husband and stated that it is illegal for him to run our report with our signature. He also showed us the report he ran online and it clearly say to run the credit report. This 'Julian' guy was just out right rude. I asked him if they did not run our credit, then basis did they approve our loan for? He again, ignored and asked my husband what does my email say? I interrupted and asked my question again. He AGAIN ignored me and asked my husband what does he think? At this point my husband was so upset.

First, this Julian guy told my husband not to worry about me that I can walk around and find them. That already set my husband off and then for him to sit there down talk us as though we are idiots! We were so insulted. Finally he admited that it is only marketing to get people in. We got up right then and there and walked out. He even had the nerve to follow us and try to negotiate! Trying to get us to stay and buy a car from him after he sat there insulted ME personally, and tried to make a fool of us.

I think we've all made mistakes in life and I know I was glad to see a 2nd change crediting being available to people like us, but after what we went through... I will NEVER do that again. Never!!! Just because we wanted to go through their 2nd chance crediting does not give them the right to treat us like some idiots. Take your business elsewhere. Dealerships in NJ is dime a dozen. Go where your business is appreciated. Well, where they will make you feel like you're appreciated.

Seriously insulted,
N.in NJ

Email:
From: global automall
Sent: Saturday, April 24 10:27 AM
To:

| | | Inbox

CONGRATULATIONS!!! Your on-line application for an auto loan has been accepted. Please contact your Auto Credit Loan Representative, Crissy at (908) 757-4000 x 236 to set up an appointment to discuss your financing options and to schedule an appointment with a finance representative. Please bring the following documents with you to your appointment.

-your last paystub showing your current income

-your valid auto driver's licsence

-title to trade if applicable

We are also offering a promotion exclusive to our internet buyers. If you respond to this notice within 48 hours, you will receive a FREE anti-theft device installed with the purchase and delivery of any vehicle at GLOBAL AUTO MALL. Bring a copy of this letter with you to receive your FREE anti-theft device installed. This letter must be presented at the time of purchase to qualify for this offer.

At GLOBAL AUTO MALL, we have over 1,000 vehicles to select from and have the ability to find and deliver almost any vehicle of your choosing.

Please call us at (908) 757-4000 x 236 to set up an appointment and take the first step towards driving your new vehicle.

Sincerely,
Crissy Pezatto
Auto Credit Loan Representative
GLOBAL AUTO MALL
1099 Route 22 West
North Plainfield, NJ 07060

Company: Global Automall - Global Mitsubishi - Global Jeep - Global Hyundai - Global Chevrolet
Country: USA
State: New Jersey
City: North Plainfield
Address: 1099 Route 22 West
Phone: 8884006311

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