Travelers insurance
Claims Service

Our vehicle was rear ended nearly 2 weeks before by way of a Tourists customer, plus they have now been absolutely the worst organization I've actually handled. After weeks of fighting together and another organization, as there is significantly more than our 2 cars included, the company nevertheless will not take any responsibility. The insurance provider for that next automobile was alone that planned me to get a courtesy estimation in a bodyshop, despite the fact that the harm to the leading of the covered automobile was just aesthetic, as was the harm to the trunk of the automobile that struck me.in the end this time around, I've final proof of the substantial damage towards the back of my automobile and also the entrance of the automobile that struck me, both automobiles keeping body injury. The only real solution obtained from Tourists was "I've a registered declaration in the driver of the 3rd car declaring that automobile struck the 2nd automobile AND MAY have pressed it into mine." When questioned just how to warrant small aesthetic injury just for that impact set alongside the main harm with my effect, the broker might provide no possible description, just held talking about the recorded record. When requested whenever a person's statement was obtained as evidence over truthful proof (pictures, bodyshop quotes, and also the substantial repairs currently finished about the next automobile), I had been informed the reality are now being taken into consideration, but "we've a registered declaration". This is actually the many ineffective company, and it is obviously objective on overlooking their obligations being an insurance company. Not just might I never suggest calling them on your own individual insurance, I hope that no additional automobile collision victim needs to encounter this total insufficient customer support and professionalism. After studying a few of the additional evaluations, it's obvious this insufficient professionalism is proven to their very own clients aswell, that will be certainly unfortunate. Again, remain as far-away out of this organization, or some of their covered motorists, while you are able to if you don't wish to go through the same sensation of breach.

Company: Travelers insurance
Country: USA
State: Tennessee

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