Enterprise Car Rental
Prices ALWAYS Subject to Change

Nterprise was highly recommended to me by a friend who had rented a car from them 2 weeks previous. He was impressed by the low price he was given.

I however had problems with them from the start. When I first called to reserve the car I inquired about the price per day & asked them to include tax, insurance, and any other fees. The amount was much higher than what my friend had paid for a car that was supposed to be in a higher price bracket than the one I was reserving. When questioned they said "theyr prices are subject to change". When I asked what the representative meant she had no answer for me & just repeated herself with an annoyed tone. I hardly could understand what difference 2 weeks made in price changes.

Once I arrived at theyr location in Moline IL the price they quoted me on the phone was not available to me & instead I was made to pay much more.By then I had no choice, I was running late for my trip, so I paid it.

On the way home I ran into a snag & was forced to extend my rental another day. Because I called in the payment an hour late they kept my $100 deposit and demmanded the car be returned immediatly the following morning (which was my intention anyways). But to have my deposit kept because of a late phone call! After they had already collected $456 from me!!!

I will NEVER use this company again & dont at all recommend them to anyone else.

Company: Enterprise Car Rental
Country: USA
Address: 4329 16th Street
Site: enterprise.com

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