O'Reilly Auto Parts
Was cursed at, insulted, and degraded in front of other employees and customers, refused price match and service

I went to O'Reillys auto parts in Hinesville, GA to get a part for my car. I found the part to be cheaper from several other locations, but since Ive been going to O'Reillys, I took the better pricing for them to price match.

Since I walked in, the problems started. I saw Jay, the employee who ordered the part for me, and I greeted him saying hey whats going on friend! In turn he responds Im not your friend. So I say ok, can you please go get my part then. He returns with my part and sees I have the pricing from Advanced Auto. He says oh no, Im not here to run your scam. He looks it up and says Ill do this price, and I say no, the price is $74 and some change. He starts making a fuss about trying to help me, begins cursing, and then goes to accuse me of trying to scam them and rip people off, stating that hes is going to be an "a*hole" to me and refuse me service.

This continues on and he go gets the assistant manager, who attempts to fix the problem. After trying to fix it, they decide to not price match the product, in which I said no, either you price match it or I dont buy it. While the manager and I are talking, the other employee, Jay, is cursing saying screw him, hes scamming us, Im not helping that "a*hole" out, and continues to say more, while other customers are there and there is about 5 other employees working. Noone said anything to him or attempted to stop him. The manager then refused to price match, and then I left the store.

Company: O'Reilly Auto Parts
Country: USA
Address: 842 Elma G Miles Parkway, Hinesville GA 31313
Phone: 9128777289
Site: oreillyauto.com

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