American Airlines
Lack of legroom, seating options

I delivered a contact to American Airlines on its site worrying of a insufficient legroom in mentor and wondering why I really couldnot purchase more leg-room without spending an excessive charge for top class. This is actually the solution I obtained:

I'm sorry you had been unpleasant whenever you visited around. Obviously all of the period clients are up to speed our plane is used resting, therefore we all know how crucial this region would be to the entire satisfaction of one's trip. Your plane chairs have now been made to be as cozy as you can, are regular in dimensions and message and similar to the majority of our rivals.

Please realize that we're all working difficult to supply the best quality support in the market and therefore are getting excited about showing this dedication for you directly. Please travel around again shortly. It's usually a satisfaction to welcome you aboard.

Really,

Ms. L. Milam

Customer Relationships

American Airlines

For protection reasons and also to protect privacy, our procedure doesn't permit responses for this concept.

Is Not that swell? While you can easily see I obtained pablum boilerplate from the faceless Ms. L. Milam that totally didn't tackle my two grievances/concerns. I did so return to AAis tedious contact site and completed lots of external data to restate my criticism. I will simply guess I get a heavy apology from AAis present boss and around-The World passes for 2 to become utilized anytime within the next ten years, but I wont wait up evenings for them.

Company: American Airlines
Country: USA
State: Nevada
City: Sparks

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