Firestone Auto Care Ctr
Bad Customer Service

Unfortunately, my wife and I faced as it seems like a discrimination case at a Firestone store in Louisiana. My wife (who wears Hijab) and I walked in to Firestone in Chalmette, LA on March 6 to get oil change. We were denied service when the representative gladly accepted 2 (White) ladies before us and asked them to pick their car up after 30 minutes. When I asked him why he denied us service when he still have more than 2 hours to close, he failed to provide us a convincing answer. I emailed Firestone same day and their district manager contacted my the second day morning. He conducted an investigation and the following is a recorded phone conversation telling me their final report. Http://www.youtube.com/watch? V=5puqNTHWUhI

Company: Firestone Auto Care Ctr
Country: USA

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