Russ Darrow Kia Waukesha
They damaged my car while servicing

I'd an issue using the Russ Darrow Honda support division in Waukesha. We got our Honda set for some guarantee work. Whenever we acquired the vehicle it had been left three inches from the jutting solid wall and there is a large reduction/scratches within the bumper. Whenever we directed this out towards the customer support division they buffed out a few of the scores (not successfully given that they were fairly heavy) and informed us we'd need to provide the vehicle back on Friday to keep in touch with the support supervisor, Bob Sterling. Whenever we introduced the vehicle back on Friday, (the very first thing I observed was that of the maintained vehicles were today 3-4 feet from the wall in the place of ins,) Frank Sterling did not wish to consider the harm and alternatively explained that there is no means I really could show they did it plus they declined to check on the video security cameras at my demand, stating they had 18 of them plus they would not be troubled to take some time to appear through them. He employed an extremely aggressive tone with me and explained that there could be no method to show they made it happen and also the proven fact that I had been upset concerning the scenario wasn't his issue. He explained I'd need to go to my insurance, despite the fact that insurance prices increase with every state. Frank Sterling actually went as far as to inform me when I had been likely to get annoyed over something similar to this he then did not need me to get a client. Presently there is $750 harm to my vehicle they did and there's nothing I will do about this. I'm upset concerning the unprofessional method with that we was handled along with the truth that they've zero responsibility for managing my automobile and performing harm to it.

Company: Russ Darrow Kia Waukesha
Country: USA
State: Wisconsin
City: Waukesha

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