Suncore Struts
Bad struts/bad practices

I purchased some struts for my 02 Dodge Intrepid out of this organization on Mar 1. The very first indicator of the difficulty was that 2 of top of the mounting screws broke upon installment (these were correctly torqued, having a tried and tested torque wrench). I acquired an upgraded, that we needed to spend ahead of time for, and thus equally struts were mounted. Upon operating, I observed a good deal of sound in the part of the strut brackets. I got the vehicle to a car store to possess it looked over, taken care of an position, but no aid. The final outcome was these, also, were faulty.

I called Suncore, plus they were supportive, accepting to possess me deliver them back to get a return. Used to do so, plus they obtained the struts on Mar 31. The thing is they have not returned my resources. I've named them 1-2 occasions/week since April 6, and am guaranteed each time I contact the resources is likely to be delivered inside a day or two. It has not occurred. I called again today, and was informed that I Would have to delay my change, but that they are 'focusing on prioritizing my paperwork' which I might anticipate a reimbursement inside a couple of days. I have noticed this each week because the first week in April. Unsure what direction to go; possibly small-claims court in California. Anyway, I'd definitely PREVENT THE CORPORATION no matter what!

Company: Suncore Struts
Country: USA
State: Florida
City: Pompano Beach
Site: suncoreindustries.com

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