Monro Muffler Brake & Service
Work not done

I took my 1999 Dodge Ram into Monro Muffler and Brake today to have in inspected and the front end alignment done. I called them 8 hours later and asked if my truck as done and they told me I could pick it up at any time. I should add I had to take a day off work to have my truck worked on, but any way when I got there I asked if the alignment had been done and I was told yes and what a hard job it was. Well on the drive home it was driving just as it had done before I took it there pulling to the right. WHen I did get it home I got under the truck to have a look and it hasn't been worked on at all. The bolts still had the deart in the slip joint nuts on the ball joints and rust on the bolts. You can tell if it has been worked on and it hasn't. I did call and was told they were so sorry and to bring it back tomorrow and the job would be done. This just makes me sick to think that this same thing is being done to people that have no clues about work that is done on there car and or truck and lied too. This also means I have to take another day off of work to make sure the work is done this time around.

Company: Monro Muffler Brake & Service
Country: USA

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