Advance Auto Parts Inc
Incompetence

I went in as soon as the store opened to get an early start on my repairs and purchased a universal joint for my vehicle. After disassemble found the u-joint was incorrect, returned it for the ‘right’ u-joint even had to run to another store. Got back to install the ‘correct’ part it Also was Wrong. Went to O’Reilly auto parts, they got it right the first time. Went back to Advance Auto and they refunded my money but didn’t compensate for my extensive waste of time, gas and patients. They stated there books could not reference the part, so instead of telling me that First thing in the morning they randomly handed me parts hoping one would fit. I will NEVER work with Advance Auto Parts Again!

Company: Advance Auto Parts Inc
Country: USA

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