Budget Truck Rental
Unfair and wrong charge

I made concerns to get a vehicle from Belair doctor on 11/14 and return it to Woodlawn MD on 11/15. The concerns involved a 16ft vehicle and free 99miles. I obtained a telephone call from budget telling me they didn't have any vans at that area and educated me that I'd need to get a vehicle from Parkville MD.

That Will Be from the method? The woman offered me the distinction in usage put into the free 99 miles. Our reservation advised me to contact the fall off area in Woodlawn Doctor simply because they were closed on Sundays. I named them-and they stated it had been good to fall it down and requested that I fall the secrets within the drop-box also it could be prepared 24 hours later.

I slipped the vehicle down prior to the fall off period and decreased the secrets within the container. I discover 14 days later they charged me and extra evening utilization plus going-over my usage. I subsequently named customer support that we was rudely welcomed. The woman advised me that used to do not need 99miles and he or she didn't notice where additional usage was handed in my experience for selecting the vehicle up from the method.

That Is untrue. Used to do not generate everywhere near to 99miles. I'd just like a complete reimbursement of extra costs please. This really is an unjust and incorrect cost. Used to do not be prepared to be handled such as this from Budget since I've been a prior client who's why I made a decision to opt for Budget and never Uhaul.

Company: Budget Truck Rental
Country: USA

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