Mirabella Motors
Unethical Business Practice

They provided in house financing. We paid $4000 down. The contract provided a 10 day grace period. The first payment was due, they were called 2 days prior to verify the mailing address, the payment was mailed 1 day late due to waiting for my SS check. On the 5th day late, they claimed the payment had not been received and repossessed the car. They demanded full payment of the car plus a repossession fee more than double what they paid the company to take the car in 10 days or they would resell.

Upon our calling numerous times throught out the day and leaving messages asking a call back to discuss, offering to pay 4 monthly payments in cash to prove we were not trying to run out, we had $5000 in this car. Between the DP and a repair, we were still in our 10 day grace period and Noone would call back to discuss. They made an assumption we would not be able to come up with $8000 and thought they had this car back and could resell to make more money. This is a violation of their contract, unfair and unethical business practices and I believe they were trying to take advantage of someone they thought were unable to redeem the vehicle due to recently retiring and being on a limited income.

Company: Mirabella Motors
Country: USA

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