Reliable Trucking, Conco Cement
Rock from truck cracked my windshield and they deny it all! Ripoff!

I just go on the 680 freeway southbound in Pleasanton where I live and ended up behind a truck from Reliable Trucking/Conco Cement. Suddenly a rock hit my windshield and put a crack in it. I immediately took down the license plate and reported the claim to the company. They had me fill out some paperwork and fax it in. They did not want to discuss the circumstances with me but told me to document it in the report. I did so and sent it to their insurance company.

I just got a letter back from their insurance company, from a claims examiner at Jenkins/Athens aka Diversified Claims Insurance Services. They are basically saying that they are not responsible citing that their truck was empty at the time.

I don't understand this! How can they be sure that every single rock was gone from their truck? I was thier with my daughter in the car! They are basically telling me that it's just my tough luck that it happened, but it's not their fault!

To me this is a big ripoff and I feel very taken advantage of. These guys are not taking responibility for the safety of others while their truck are on the road.

TIP... NEVER EVER follow behind a truck that carries anything!!!

Company: Reliable Trucking, Conco Cement
Country: USA
State: California
City: Concord
Address: Concord, California

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