Auto Computer Exchange
These people are crooks, took my money and sent me a ECM that looked like it had been removed from a junkyard and never replaced it. Thankgoodness I purchased the ECM through PayPal

I purchased an ECM for my Lexus SC300, from this company on 02/22 through their website.

They shipped the item overnight, which I paid a sum of $244.20; $169.20 for the ECM, and $75.00 for the overnight shipping.

I did not receive the ECM they shipped overnight until 02/28, due to the fact that although it was scheduled to be shipped on 02/24 overnight per “Jim” in Internet Sales, it did not in fact get shipped until that Friday, 02/25 for a Monday 02/28 delivery.

I had to pick the unit up at the airport because the shipping address ACE had on the package did not have the “unit#” at my address, so the UPS driver would not have been able to make the delivery, and I would've been delayed another day in receiving the ECM.

I took the unit to my mechanic, who is a Lexus mechanic, and upon installation, it did not work, and was not igniting, or sending a charge to my distributor to crank the engine, which is what an ECM does.

As a matter of fact, my mechanic told me the ECM looked like it was picked up at a junkyard with "fancy" tape on it.

I called and spoke with Jim in Sales on Tuesday, 03/01, and he told me that he would be sending another unit to me overnight.

I called the morning of 03/03 around 4:30amHST, so that I could check status and was told by Jim that the replacement unit was being shipped out overnight on 03/03 for a 03/04 delivery.

I never received an e-mail on the shipping, nor did I receive any contact from anyone in this company.

I returned this defective ECM, and told them they need not send me another, because I didn't want to get another defective ECM from these guys.

I paid these crooks through my PayPal account so I am getting them involved to see if I can recoup some of my money. These people are liars and criminals, don't do any business with these people, they don't Q. C anything but lie and tell you that they check all of ther products.

These people are bad news and I don't know why in the world they are not being investigated for criminal activity.

Company: Auto Computer Exchange
Country: USA
State: Florida
City: Davie
Address: 5414 Stirling Road, Davie, Florida 33314
Phone: 9549834948
Site: autocomputerexchange.com

  <     >