Thai Airways
It’s a wonder they still have any customers

Our organization relies in Japan and we've been elegant orchid people and regular flyers with Japanese for a long time. Within the last 18mths they've eliminated from being our favored flight to the final resort because of recurring poor company. From outrageously bad customer support throughout the Indian airport riots, to declining to provide a child seatbelt stating ‘mother’s hands are safer’ to getting 2 hours on the evening trip to provide me a bassinet for my newborn, to getting 50% of person prices to get a six-month old infant - and all-on individual routes. It’s a question they nevertheless have any clients.

Company: Thai Airways
Country: USA

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