Citiliner
Useless bus service experienced yesterday

The mentor from JHB to DBN designed to abandon at 19h45 from Midrand website, just came in Midrand at 21h00. I created numerous calls for their practices where their call-center team held cutting-off the calls when received. No notice delivered to individuals & an overall total insufficient support.

Then, the mentor gathers Midrand individuals, would go to Playground stop, falls them down, to stand-in a-line outside within the cold. Our Mother (56Yrs), going with 2 kids below 15yrs, needed to consider her bags off the first mentor himself & proceed stand-in the point. No body helped them. I acquired word-of this & ultimately got to the phone call center, talked towards the men above. The justification was, after much deliberation, that it was a technology problem. They didn't sms guests, but were calm about this. I kept about the demand 47 units, till the coach came just at 22h18. Subsequently, the whole journey, they enjoyed noisy gospel music, in defiance of guests about the coach. Vinnette the boss, ought to be dismissed, as she's ineffective at customer support. I'm likely to change my cost & the following site May Be The SUNLIGHT & the Celebrity. I'll not permit the corporation to advance with this type of terrible attitide to its customers.

Company: Citiliner
Country: USA

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