Esso Canada
Rude Behavio

Recently I went to an Esso gas station to fill up air in my car's tires at Sheppard/Don Mills location in Toronto.

I had a very bad experience there with the Esso gas station staff.

When I used the air pump, I found that it was not working, and instead, the tires got deflated.

When I went to tell the Esso gas station staff, instead of listening to what I was saying, I was offered $1 (which I put into the air pump) and I was interrupted.

All I wanted to tell was if for some reason the air pump was not in operation, they should have told/warn me about it before I started to use it.

I then went to another gas station, where I found a sign displaying the "pump not working".

Then I went to Canadian Tire, where the staff helped me fill the air free of charge.

Definitely, the behavior of that Esso gas station's staff is rude. I may not go to that location again.

Company: Esso Canada
Country: USA

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