Walmart
Poor service

I went to buy tires this morning. I only had enough money to buy three right now. I told the lady at the service counter this and she proceeded to look up my vehicle info. She then told me that the size I wanted could not be put on my vehicle. I told her that they are the same size that the dealer put on two years ago. She then processed the service ticket for three new tires. I went out to the service bay and gave the tech my ticket. He then went out to my truck, walked around it for a few minutes and came back and told me I had to buy all four tires or else he could not put any on my vehicle. He said it was store policy and for safety reasons. Understand that the tires that are on the front of this all wheel drive are almost bald and the rear have about 55% tread left. I said "then just put two new tires on the rear and move the other ones to the front. He told me because I have an all wheel drive I could not just replace two and I had to buy four or they would not do it. Needless to say, but some place else will be getting my money today!!! They have lost a loyal customer.

Company: Walmart
Country: USA
State: Pennsylvania
City: Palmyra

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