Mercedes Benz of Westmont
Dishonest selling practice... Did NOT disclose any car issue before selling the car, Jim gave false information
- 12-03-2010
- 20
We purchased a used car worth 20K BMW from Westmont of Mercedes Benz (11/11), prior to visiting the dealer we exchange email with Jim Fico and negotiated to lower the price to 20K. He agreed to sell the car for 20K, We met with the sale rep name Jim Fico (sales) my son, my wife and I was all present asked him regarding warranty, test drive the car and do the paper works. I specifically as him regarding the warranty and I was told it comes with 60 days bumper to bumper warranty, His own words "We are not mom's and pop's dealership will take care of you it comes with 60 days warranty". We purchased the car 11/11 after two days the oil started leaking (transmission and valve head cover) I called Jim Fico on Monday 11/15 and told me to bring in the car for service and will provide a loaner. We went back to the dealer after we purchased the car worth 20k, used it for four days (70 miles).
Company: Mercedes Benz of Westmont
Country: USA
Address: 200 E. Ogden Avenue
Phone: 8664138260
Site: mercedesbenzofwestmont.com