Dallas Auto Locksmiths
24/7 Dallas Locksmith Deceptive Advertising - Overbilling - Fraudulent Marketing

October 13

We managed to lock our keys in our running Chevrolet Suburban. I had my netbook with me and found at Google...

24hr car unlock
247dallaslocksmith.com $19 fast & local car unlocking service you can trust 24 hr a day

It was about 10pm at the time... I dialed their local number of 972-584-0577. The call was answered promptly and professionally. The man said that he had a technician near by and that it would no more than 20 minutes. He also said that the technician would phone me right away.

15 min or so later, I was calling the number again. I was told that the technician would call promptly. And, I got a call within 5 minutes. The guy took another 15 minutes to arrive at my location. He was driving a decent can and seemed like a decent guy.

He filled out the invoice... $35 service call fee... $85 labor charge to open the vehicle. $120 total.

I brought his attention to the website listing and the advertisement. He said he would deduct the service call fee of $35... But, that we would still have to pay the $85. Otherwise, he was leaving then and there.

Given our situation... We had no real choice but to pay the extortionist the $85.

It took him less than 3 minutes to have the vehicle open. He did it right. He was professional about it.

The problem is that we were baited into a deal at $19. We waited for 3/4 of an hour or so before the guy got there. And then, we were forced to pay $85.

It's fraud. It's deceptive advertising. It's bogus. It's wrong.

Yeah, we could have said no and started searching for another locksmith dude to open the car. We could have waited another hour for a dude to show up. But, our car was running and it was already pretty late at that point.

I think this firm should send me a check for $66.

Company: Dallas Auto Locksmiths
Country: USA
State: Texas
City: Dallas
Phone: 9725840577
Site: 247dallaslocksmith.com

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