Bill Heard Vista Chevrolet
Bill Heard Chevrolet Another ripoff on a 2004 Cavalier from Bill Heard dealers

I was shocked to find another report that read exactly like the recent experience that I had with Bill Heard Vista Chevrolet. I don't know if any of the local Las Vegans out there realize this or not, but Bill Heard Chevrolet bought out Vista Chevrolet back in I believe either July or August.

My report reads much like the other one. I went into the dealership on November 5th and advised them that I had bad credit, no money down, no co-signer and negative equity on my trade-in. I drove home with a brand new 2004 Chevy Cavalier. We did some negotiations on the payments, etc, but agreed on $399 a month for 72 months with $1000 to be put down in increments of $250 a week for the next 4 weeks. I met with the finance manager, signed my paperwork and he even stated that in a year I could refinance through the bank for a lower interest rate. Do to some credit problems, I agreed to pay 20% interest, but was more than happy to find that the interest rates could be cut in half in a year, provided I was current and on time with my payments.

The salesperson, Heddy Dosigne, had me cancel my car insurance on my 1999 Kia Sephia and have a binder faxed to her office the next morning. At this time, they took pictures of myself, my fiancee, and my son in front of the car and I met with the Customer Sales Representative (they called her the CSI — I should have taken that one as a sign, especially here in Vegas!) where they presented me with the warranty information and even told me that if I gave them all excellent ratings on the form they would give me a free tank of gas. At this point, I felt that they were really trying to help me out and I stated that I had no problems with the dealership or my deal and felt that I had been treated more than fairly.

On Saturday, I showed up with the required 8 personal references and copies of my phone, water, and power bills.

On Monday she called and asked if I could have my fiancee sign on the loan. I stated that this would not be a problem and went in on Tuesday when she had my fiancee fill out some paperwork to be added to the loan, so that we would show as having a higher income, etc. I took him up to the dealer and he filled out the paperwork without any problems. When she saw that he really didn't have anything in the way of credit, she asked me, once again, if I had a cosigner. She did state, at that time, that there may be a problem with the financing and that she would call me the next day and let me know. At this time, I asked her why they gave me a car and had me cancel my insurance on the old car if the financing hadn't gone through yet? She stated that this was standard practice.

I, finally, heard from Ms. Dosigne yesterday morning and she stated that I qualified for a loan, but not in the amount of the car and that I needed to bring the car back. I told her that I had to be to work in about an hour and really couldn't come back in until Wednesday.

Tomorrow morning, I take the car back, and I don't really know what to expect, beyond a possible request for an outrageous downpayment or them trying to put me in another used car, which I specifically stated that I was not interested in. I will post an update after my meeting tomorrow.

I saw a very similar post to my own on this site, and if that person reads this, please contact me. From your post, I understand that you have an attorney and all. Since this is a very similar situation, perhaps we may consider some kind of class action suit or something. I'm sure that we aren't the only ones here in Vegas that this has happened to.

I really wonder if these people understand the humiliation of having to take your car back after having shown it to friends and family, broken it in, and just generally grown comfortable with it.

Sincerely,

Another ripped off customer from Bill Heard

Jacqueline
Las Vegas, Nevada
U.S.A.

Company: Bill Heard Vista Chevrolet
Country: USA
State: Nevada
City: Las Vegas
Address: 5501 Drexel Road
Phone: 7029675555

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