Drivetime - Ugly Duckling
Ripoff

I am another VICTIM of Drivetime/Ugly Duckling car sales. First, I guess I should have know NOT to buy a car from a place called Ugly Duck. The Jeep Grand Cherokee I bought as like everyone had extremely high interest rates. Which is not my problem, I signed the contract so I have nobody to blaim but myself. The problem is the lack of honesty and integrity the staff has.

The car has/had numerous problems from the get go. Now the truck is odviously "as is", however the salesman in attempt to "close" the sale told me " hey if there is a problem bring it back, most of the time we will fix it for free or pay most of it" I was like wow, thats great. I hadnt been able to drive for about a year so I was excited.

A few months after I purchased the truck the problems started. I took it to the recon shop and like everyone else they said "oh, its ok" they claimed they made some adjustments and it was ok. Well the problem was was that the GM was going to get me into another car because of the problems.

The instructions were to "look at the truck, DONT fix it" that way we could see how much damage there was. Well some new person didnt write that on the work order, so they "fixed" it. Well a year and a half later, the vehicle has been in the shop 12 times and they now refuse to fix it.

I like anyone else that had their car in the shop 3 times in 10 days got irate. They then preceded to tell me it was my fault the car didnt work. I really got mad then. You see in Az its about 110 degrees outside, and when your car is broken down its not fun to push a SUV in that heat. To make a long story short, they now refuse to fix the vehicle and I am out a few thousand dollars.

I have filed a law suit with ex-employees on my witness list to make them pay.

I understand the car is used, but I would think it would last the term of the loan.

For those people that think we are wining and it's our fault. You are a idiot, just because you sign something does not mean your entitled to get ripped off.

Drivetime may help some people with credit issues but the amount they rip off is not acceptable.

That's like saying that the hospital let only a small percent of people die, but they help alot of them. Bologna. One way or another, I will get my money.

Company: Drivetime - Ugly Duckling
Country: USA
State: Arizona
City: Phoenix
Address: 9630 N 19th Ave
Phone: 6029977771

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