Remanufactured.com / AA Rebuilt
Defective Engine, No Repair or Refund

On August 27, I purchased a remanufactured engine for a 1984 Cadillac Seville from Remanufactured.com. I also purchased a 3 year 36,000 parts and labor warranty on the engine. The cost of the engine, the warranty, core charge and shipping totaled $2375.00 It arrive almost 2 months later, after several delays. While restoring the car, my mechanic took his time, ordering new parts when possible from GM. This process continued throughout 2008.in early I started driving the vehicle short trips to break in the new engine. After only twenty-five (25) miles, the engine developed a knocking sound. I hired a second mechanic to check on the problem. One of the steel sleeves had slipped loose and a rod and bearing had broken. Basically, the engine failed.in addition to the failed engine, I never received a refund of the core charge of $300 for the old engine that I returned to remanufactured.com on 3/31/09, and they received on 4/6/09. I have made numerous attempts to contact the company by email and telephone, with no response and no satisfaction. I am now requesting a refund of my original purchase price of $2375.00, at which time, I will return the engine purchased from Remanufactured.com

Company: Remanufactured.com / AA Rebuilt
Country: USA
Address: 4535 W Sahara Ave, Suite 100A
Phone: 8005756998
Site: remanufactured.com

  <     >