Fair Exchange Auto Sales
I was Bullied, Unfair and unethical practices of this business

I bought a used car from fair exchange dealer 3/02 2002 Volkswagen, on April 04/14 stalling at stops my car turned off I figured it probably needs a new battery. I went to Brake Masters they told me and have a receipt that I payed 502.16 for a new alternator because when they checked it failed excessive ripple detected. Also This car needs a new Cooling system which will run about $1476.22 cooling system is full of oil due to oil cooler leaking and mixing the oil and coolant together. Reserve tank contaminated and multiple hoses are swollen due to being contaminated with oil. I went in with fair exchange before about this problem there excuse was was car was just over heating and supposedly they fixed it all they did was add cooling liquid I coulve done that myself, also transmission is slipping and shifting hard when coming to stops the electronic lock up is staying enguaged and causing the stall transmission may have been damage from the faulty alternator so now I have a transmission problem. I spoke to Mackie and Mr king the owner of this They call dealer I have reported this problem to them many times calls after calls all they say to me is I will call you back I NEVER GOT A CALL, Had to go down in person I drop off the car and told them they only have to options either they give me a different car that is worth the same amount I payed or they let me out my contract, I even called the financial Company and by the way they were very understandable about the situation I faxed them all my receipt what I payed at Brake Masters told me they where going to take care of it. I filled a complain with BBB in Arizona also posting this rip off online DO NOT BUY A CAR FROM HERE!

Company: Fair Exchange Auto Sales
Country: USA
State: Arizona
City: Phoenix
Address: 2201 w van buren phx az 85009

  <     >