JetBlue
Change fee misinformation

I named yesterday night to create a little change to my Jetblue reservation. The price of the initial trip was $105. I had been informed the change might charge me the distinction within the cost of the solution, $20, along with a $50 change charge. I told them I'd call-back the following day and create the scheduling. To my shock, they currently desired to cost me a $100 change charge. Our best guess is the fact that somebody set an email in my own reservation document that I had been particular to help make the change... When I called back, they measured me. I talked with Dorothy the Boss (Worker identification #09542) who'd no compassion and wouldn't decrease the charge.

The change in my own ticket price me significantly more than the initial solution. It had been ostensibly equal to purchasing a new solution.

Evidently customer support isn't their mug of tee.

Company: JetBlue
Country: USA

  <     >