Lexus of Glendale
Sales Service & more

I recently rented my second Lexus from Lexus of Glendale and had undoubtedly among the toughest encounters having a dealership. Our first encounter would need to function as the greatest one I've ever endured.

After needing to cope with the salesman, that didn't provide what he explained he might do for me personally since I have was receiving Lexus Number 2, I were left with my vehicle but lacking the dog owner pamphlets/guide and also the regular minute/extra key. The dealer guaranteed to deliver out the lost products inside a couple of days. 8 weeks move and many calls later, I had been requested to lower towards the dealer and get my key and owners manual.

I talked for the Revenue Director who offered me the 2nd key and also the pamphlets however they required the vehicle for reprogramming the 2nd key. This recommended that I'd to consider additional time out-of my day-to get what I ought to have experienced in the evening I acquired the vehicle plus I later unearthed that used to donot actually obtain the proper guides and that I was lacking various other guides within the things they gave me. Used to donot actually wish to consider that undeniable fact that some how my unique extra key was "dropped in-transit", whilst the Revenue Director set it.

I called the Revenue Director 24 hours later to allow him realize that used to donot get the proper guides, I obtained the manuals to get a 2-door convertible Lexus and never a-4 door car, and he explained it had been okay which it'd operate. Contact me foolish but I believe there's an impact between your two-plus I'd like the one which fit in a four-door car. I started to question his thinking and he explained that I had been rambling without hearing him. I'm beyond furious today. He began to sigh when I told him to simply get me what goes within the vehicle. To date this really is where I'm, more in the future if this proceeds.

Company: Lexus of Glendale
Country: USA
State: California
City: Glendale
Site: lexusofglendale.com

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