JetBlue
We can't expect good customer service from airlines anymore

I've flown JetBlue several times and on all prior events the knowledge continues to be excellent. Nevertheless, within this newest situation, when my trip from JFK was ended, they'd an extremely challenging period handling what ought to be pretty routine situations, like canceled routes or routine modifications, and also the alleged administrators were really rude and curt.in one single occasion, when attempting to determine the brand new scheduling to get a later trip, the boss quit detailing the brand new flight routine in middle-phrase to walk-over to some fellow co worker and started talking. The consultant which was first assisting me, who had been not able to do something on her very own, needed to proceed find another boss to fundamentally finish the procedure. I am aware we can not expect great customer support from airlines anymore, but in the minimum, I really hope we are able to anticipate flight reps in order to complete their careers and display some semblance to be ready to communicate effectively and obviously using their clients.

Company: JetBlue
Country: USA
Site: jetblue.com

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