Toyota Financial Services Insurance Division
Toyota Leasing Ripoff that lead to repo for too much insurance?

My car was repoed for lack of Insurance by this company. I had insurance.in fact in speaking to my agent (Sandy at progressive, who by the way did a great job!) I discovered I had more Insurance then the company required.

Sandy had faxed and mailed all information to this company not once but twice according to her records and I double checked that this policy was in fact going to Toyota. After the repo and speaking with the company which I had notified of my change of address (the bill arrived at the right address) they stated they had never recieved my change of address. So, how did they know where to pick up my car? (just a thought)

This company now wants to charge me for towing and miscellanous (?) charges. Sue Farmer who is over the Insurance division spoke with my progressive agent who told her I had never had a lapse in Insurance and had more insurance then is required on a lease vehicle.
I lost two days of pay as a travel nurse to come home to take of this situation plus 2 round trips from my mother's home in Ft Myers to my assignment in Orlando)

In addition my 80 year old mother (with a heart condition) and my 17 year old daughter were strong armed by a repo man.
(he wouldn't even let her get her school books out of the car) Plus tried to make them walk over a mile to get home.

Company: Toyota Financial Services Insurance Division
Country: USA
State: Iowa
City: Lease College
Phone: 8002799032

  <     >