Lexus Headquarters
Total engine failure

I'm writing-you since I'm being overlooked with a big product maker. Lexus/Toyota is declining to listen to my state and sometimes even contemplate my scenario about the vehicle. I've not had my state refused by Lexus simply because they merely won't actually contemplate my problem.

I'm who owns a 2004 Lexus RX 330 that's a failed motor because of oil sludge. I've often had my automobile preserved in a Lexus dealer and that I obtain the gas transformed in a reasonable fashion. Our vehicle has 110,000 kilometers onto it and last Saturday the motor failed in the centre of an intersection. It currently takes a fresh motor that's projected to charge me $3,600. This event occurred on the Sunday (1/9/10) so I had no choice but to use the one towing opportunity that my insurance company gave me to towe my car to a non-Lexus/Toyota manufacturer dealer.

The motor failure was brought on by oil sludge. I've often had my vehicle maintained correctly and that I declined to become refused my to be noticed. Toyota/Lexus resolved an incident for that exact same issue in Febraury 2007. This settlement impacted 7.8 million models model-years 1997 to nevertheless I WOn't quit the battle, my vehicle is one era from the negotiation. I WOn't think that all problems have now been resolve the next year. I do want to document a state for my vehicle.

I named Lexus plus they covered me off stating that I'd to obtain the vehicle to some dealer as well as they were not providing any kind of preservation credit whatsoever. I can not afford to carry on to carry my vehicle throughout city to meet up the requirements of the organization. I do want to be repaid for that repairs which by all quotes will definitely cost them significantly less than what it'll charge them in a dealer. What truly upsets me is the fact that obviously the corporation has already established a problem with sludge, I reside in Atlanta where tempatures have now been excessively cool which is really a reason for sludge plus they wont help me whatsoever.

What legal steps could be obtained on my account to obtain me repaid?

If your workplace cannot consider my situation are you able to send me to some law office that'll consider my situation within Atlanta?

What bits of paperwork do I have to start building this situation?

Is it feasible for this regulation office to obtain in touch with Toyota/Lexus on my account about that?

I simply need my vehicle mounted and that I need them to take responsibility for that item problem that nearly charge me my entire life. Please feel liberated to contact me to go over more even although you cannot support I'm available to being directed within the right path. Thank you ahead of time.

Company: Lexus Headquarters
Country: USA

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