Lexus Division, Toyota Motor Sales, U.S.A., Inc
Lexus Division, Toyota Motor Sales ripoff mistreated and ripped off

Leased a 2000 Lexus RX300. Thought it was a good car. Changed the oil three times in twelve months. One year later (September), 19,998 miles engine locked up. Was told by County Line Lexus — It will exceed $10,000 to repair. Not covered under warrenty! Got pissed off and took the car to Father in law's place (owns used car dealership with garage). Repaired the vehicle for $8,000 including parts and labor. Took the vehicle in to Lexus for next oil change. Car in excellent shape. No problems found. Car running Great.

February got letter from Lexus. Seems people are having a problem with "engine gelling". Not a problem really, just please change your oil... Just to make sure, we'll re-imburse anyone with "engine gelling" problems...'cause we're soooooo nice.

Here it is August still no money. Can't get Lexus to reimburse me for repairs. Gave the car back. Don't want it. They can keep it. Now they want $6,000 more for breaking lease.

Talk about balls! Here's a new slogan for you: Relentless pursuit of covering up im-perfection.

To all those thinking about buying a Lexus... DON'T!!!

Betty
Miami Lakes, Idaho

Company: Lexus Division, Toyota Motor Sales, U.S.A., Inc
Country: USA
State: California
City: Torrence
Address: 19001 South Western Avenue
Phone: 8002553987

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