Firestone Complete Auto Care
Overcharged for Parst and Services Despite Not Fixing the Problem

I brought my vehicle in for a scheduled maintenance (75,000mi). I was called my the service rep and told of an issue with my oil pressure sending unit. He said that it was "hanging on"- not securely attached. I told him to replace the unit (averages $40 at automotive stores)- he said he could replace it for $99 total. I said OK. I go to pickup my vehicle and paid without intently looking at the invoice of services done. I was charged for two pressure switches ($200). I called back promptly and spoke to the rep who told me that the second charge was for labor. $100 labor just doesnt seem right and the invoice does not say labor - it quotes for two switches. After all that I notice that my oil pressure gauge isnt working - the needle is completely off the chart - so i called the rep once more and he said that they "failed to reset" the switch.

Company: Firestone Complete Auto Care
Country: USA
State: California
City: San Francisco
Address: 1200 Larkin Street
Phone: 4156733441
Site: firestonecompleteautocare.com

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