Firestone Complete Auto Care
Major Overcharge

Four Spark Plugs

Four Spark Plug Wires

Fuel Injector Cleaner

1.90

That's correct, $381.90 was billed to alter 4 spark plugs, 4 spark plug cables, and also to include fuel injector cleaner by Firestone.

Recently, December 9, my girlfriend introduced her Hyundai Elantra towards the Firestone Complete Auto Treatment in Covington, KY, since her motor was working tough. She is been a normal client of theirs for ten years plus they had cheated her previously. But, recently, they place the pc analyzer device on her vehicle, subsequently decided the issue.

They charged $21.99 for "Vehicle Assessment", minus a "discount" of $1.10. They charged her $79.99 for "Digital Engine Analysis". Spark plugs (4) $5.99 each, $23.96 whole. Ignition cables, $89.90. Work - spark plugs $42.50. Work - ignition cables $42.50, minus $5.69 and minus. 25 (special discount).

Subsequently "Actually-Use Fuel System Preservation", $39.99 (gas injector solution) and "Fuel System Support Work", $55.00, minus $8.42 and minus $11.58.

Complete components - $139.74

Complete work - $221.05

Provides - $12.01

Duty - $9.10

Whole $381.90

While my girlfriend arrived home yesterday, she was not pleased and that I questioned her what happened. She passed me the bill, # 079012, and after I looked over it for all moments, I named their "Customer Maintenance" toll free amount, (800) 367-3872, and talked having a woman, Maricel, who's in Canada. I offered her all the info. She experimented with solve this by placing me on-hold and calling the shop, however the store supervisor wasn't there. After she returned about the telephone with me, I offered her directions that by no means did I'd like this solved through the shop, but just by Firestone Corporate Headquarters. I expected her to I would like to realize that this discussion was documented and also to ensure that it had been noticed by administration. She assured me that their Corporate Headquarters might contact me "within two business days". Therefore, I'll delay till they call.

But, because my girlfriend also had an issue with another organization named Nationwide Sellers Guarantee Inc, an overall total fraud organization that requires your money, but doesn't recognize their warranty agreement, and he or she approached John Matarese with WCPO, Route 9, who his "Do Not Spend Your Cash" segment, as well as Howard Ain of Funnel 12, who his "Troubleshooter" segment, if Firestone doesn't solve this case, I'll transmit this fix statement in most of the Higher Cincinnati region for several to determine and do just as much harm to their business-as possible.

Firestone Complete Auto Treatment may tear you down at every endeavor. Therefore may Nationwide Sellers Guarantee Inc. Prevent them equally.

Company: Firestone Complete Auto Care
Country: USA
State: Kentucky
City: Covington

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