American Airlines
Experience out of control

Sat on the runway for 3 1/2 hours before leaving for a flight this weekend. They say it was on account of weather, but were they seriously unable to tell us that BEFORE boarding the hot, stuffy plane only to sit there that long? They tried hard to acommodate by playing You, Me & Dupress (MIchale Douglas has not been in one good movie since he's gone grey) - sitting through the film added insult to injury. I have nothing good to say about this flight, knowing full well how hard they worked to make us comfortable. Unfortunately, this experience was out of there control...

Company: American Airlines
Country: USA
Site: aa.com

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