Consumer Portfolio Services
Insulting Calls and Hang-Ups Over Late Payments, Hardship Deferral Denied

These people are idiots-6 months after I purchased this van they started calling me a few days before my due date wanting me to give them my banking information or a post dated check and being very rude about it even after I said I had already mailed the payment, this has happened 2 or 3 times a year over the last 3 years-thats how long ive had the van by the way! I notified them once that I would be late on a payment and they said they would enter a hardship deferment in my case (my father had just died and I was overwhelmed with bills) a month later they called me threatening to repo my van and said they had no such thing as a hardship deferment, The lady doing this is some Hispanic lady in Irvine CA and her supervisor-, im sure you have all talked to her. She threatens me with repossession and before I can tell her anything she hangs up on me. She has also threatened to call my family that I listed as references and tell them how irresponsible I am. She has also threatened some kind of lean on my property for some odd reason - (I was a month behind at the time, this is right after my dad died).
I told them recently to come and get the van that I wasnt paying them anymore because we lost or house due to foreclosure and couldnt afford it, but I agreed to send them another payment (that I had to borrow) and they agreed to forget about the month I was behind, I sent them my last payment on the 3rd of november and they said it was received on the 6th, my payment is due on the 10th. I called them the day before thanksgiving after receiving a letter that I was now 2 months behind and in reppossession status they said I was only a month behind and agreed to let me pay that month at the end of January when we received out taxes-OK she said, we understand everyone is having a little trouble right now thats fine

Company: Consumer Portfolio Services
Country: USA
State: California
City: Irvine
Address: PO Box 57071
Site: consumerportfolio.com

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